Updates: Technical issues with Drug and Alcohol Clearinghouse

From FMCSA on Jan. 7.

Notice: If you are an employer currently experiencing technical difficulties accessing the Clearinghouse and are unable to conduct required pre-employment queries, you may hire a driver using solely the procedures set forth in 49 CFR 391.23(e). Once FMCSA has determined and announced that users are able to access the Clearinghouse, pre-employment queries must also be conducted as required by section 382.701(a).

This notice is posted on the Drug and Alcohol Clearinghouse website.

Clearinghouse Updates Message From FMCSA on Jan. 8.

• By yesterday afternoon a series of fixes and upgrades were completed.  The servers are running smoothly and there has not been any downtime today.  The registration and reporting functions are working well, with 11,000+ registrants today at this point.
• The portal authentication function for the Clearinghouse was restored today.  If a carrier is having issues with their portal account (locked out, password issues etc.) they may still register for the Clearinghouse and their account can be linked at a later date.
• The remaining issue is centering around problems with CDLIS validation that impacts a carrier’s ability to query and drivers to register.  An upgrade to CDLIS will be deployed this evening that hopefully improve this issue.

Note from MTAC: Register to attend the drug and alcohol clearinghouse seminar at the MTAC building on Jan. 28.